Restore your Ad Free purchase

Updated

Ad Free belongs to your Apple Account, so you can use it on every iPhone, iPad and Mac signed in to that account.

Usually it comes back on its own

Each time ColoredEye opens, it checks with the App Store whether your Apple Account owns Ad Free. It checks again when you open the ColoredEye Ad Free screen. If you're signed in with the account you bought it with, the ads go away without you doing anything.

To check, tap Settings (the gear at the top right). If the ColoredEye Ad Free row says Purchased, you're all set.

Restore it yourself

  1. Tap Settings.
  2. Under In-App Purchases, tap ColoredEye Ad Free.
  3. Tap Restore Previous Purchase. The App Store may ask you to sign in.
  4. When you see Purchases restored successfully, tap OK. The ads are gone.

If restoring doesn't work

If you see Restore failed with No previous purchase of ColoredEye Ad Free was found for this Apple Account.:

  • Make sure this device is signed in to the Apple Account you used to buy Ad Free. You can check in the Settings app, at the top.
    • Mac: Check in System Settings, at the top.
  • If you bought it with a different Apple Account, sign in with that one in the App Store and try again.

If it still doesn't work, email us from the app or use the Email support button on this page. It helps to include roughly when you bought Ad Free.